Responsible Gaming

Play on Seria — responsibly, safely, and with confidence

Betting is meant to be fun, not a source of stress. Seria firmly believes that responsible play is the best play. Always bet with yourself and your family in mind.

Seria's Commitment: Your well-being matters more to us than profit. All responsible gaming tools are always free to use.
Deposit Limit: You decide how much you deposit.
Self-Exclusion: Taking a break is just one click away.
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Responsible Gaming Checklist

I bet for entertainment
Set a budget in advance
Spending time with family
Don't chase losses
Take a break when needed

What Does Responsible Gaming Mean?

Responsible gaming means keeping betting an enjoyable part of your life — something you control, not something that controls you. Seria wants you to have fun betting, but never at the expense of your finances, your relationships, or your mental wellbeing.

In practice, many people start out betting just for fun — but gradually find themselves placing larger bets to chase losses or chase a big win. We call this "problem gambling," and it's a health issue, not a character flaw.

Seria's responsible gaming program is built on three core principles: prevention, protection, and support. We want to equip you with the right tools before problems arise — and if things ever feel out of hand, Seria will always be there for you.

The golden rule of responsible betting is simple: only wager money you can afford to lose without it affecting your daily life. Never use rent money, grocery funds, or your child's education savings for betting. Stick to this one rule, and betting will always stay enjoyable.

Research shows that people who set a budget in advance are far less likely to develop problematic gambling habits. Set your monthly betting budget today.

Monthly Betting Budget Calculator

Adjust the slider to find the right budget for you

Monthly Income (BDT)
৳ 20,000
Betting Budget (% of income)
5%
Your Recommended Monthly Betting Budget
৳ 1,000
Try not to exceed this limit

Problem Gambling Warning Signs

If you notice these signs, seek help

01
Chasing losses with more bets: Placing bigger bets to recover losses is the clearest warning sign of a gambling problem.
02
Unable to stop betting: Wanting to stop but repeatedly coming back, unable to take a break.
03
Hiding it from family and friends: Hiding from people close to you how much time or money you're spending on betting.
04
Impact on daily life: Betting is negatively affecting your sleep, eating, work, or studies.
05
Financial difficulties: Taking on debt, dipping into savings, or using money meant for family emergencies to fund betting.
06
Feeling uncomfortable when not betting: Feeling restless, irritable, or anxious when you can't play.

Check Yourself

Answer the following questions honestly

1 Have you exceeded your budget at any point in the last month?
2 Have you hidden your betting activity from family?
3 Have you placed larger bets to try to recover after a loss?
4 Finding it hard to stop betting?

Seria's Responsible Gaming Tools

Stay in control of your play — for free

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Increasing the limit requires a 7-day waiting period — that's the safeguard.

Betting Budget

Set a maximum betting limit for a given period before you start. Once your budget runs out, new bets will be blocked automatically.

Session Time Limit

Set a limit on how long you spend on the platform in one sitting. You'll receive a reminder when the time is up, and your session will end automatically.

Cooling-Off Period

Take a temporary break lasting anywhere from 1 day to 6 weeks. Your account stays active during this time, but you won't be able to place bets. Access resumes automatically once the break period ends.

Self-Exclusion

Close your account for 6 months, 1 year, or permanently. Any attempt to open a new account during the exclusion period will also be blocked.

Betting History Review

View your full betting history, transactions, and time spent at any time. Analyze your own behavior and stay in control.

To access any of these tools, log in first and go to your account settings.

Log In

How to Set Up a Deposit Limit

Set your limits in just a few simple steps

1
Log In

Log in to your Seria account — this works the same way on both the mobile app and website.

2
Go to Profile Settings

Click your name in the top right corner. Select "Account Settings" or "Security" from the menu.

3
Go to the "Responsible Gaming" tab

Look for the "Responsible Gaming" tab on the Settings page.

4
Set Your Limits

Choose daily, weekly, or monthly — pick your preferred period and enter the amount.

5
Confirm

Your limit takes effect immediately once you click the "Save" button.

How to Activate Self-Exclusion

Follow these steps if you'd like to take a break

1
Contact Support

To self-exclude, email support@seria.bet or let our team know via live chat.

2
Select a Time Period

6 months, 1 year, 5 years, or permanent — choose whichever suits your needs.

3
Verify Your Identity

Identity verification is required for security purposes, so no one can activate an exclusion on your account without your knowledge.

4
You will receive a confirmation

Once exclusion is active, you will receive an email or SMS notification. It cannot be cancelled before the selected period ends.

Seria's Responsible Gaming Commitment

Accounts for users under 18 will not be approved.

No promotional messages will be sent to anyone who has activated self-exclusion.

If signs of problem gambling are detected, Seria will proactively reach out to offer the user support.

Responsible Gaming tools are always available — completely free.

No targeted advertising will be shown to encourage increased losses.

10 Rules for Healthy Betting Habits

Follow these guidelines to keep betting fun at all times

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Set your budget ahead of time

Decide in advance how much you're willing to spend on betting each month — and never exceed that limit.

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Set a Time Limit

Take breaks instead of playing for long stretches. Keep time with family and work separate from your gaming.

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Accept losses as part of the game

Losing is a natural part of betting. Chasing your losses rarely ends well — it's always wiser to walk away.

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Not household money

Never use money set aside for rent, groceries, or your children's education for betting.

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Stay Open

There's nothing to hide about betting from family or friends. Play openly and honestly.

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Don't bet under stress

Avoid betting when you're angry, upset, or under stress. Make decisions when you're in a clear headspace.

FAQ

Bonus & Payment FAQs

To join Seria's referral program, log in to your account and grab your personal referral link or code from the "Promotions" section. Share the link with a friend — once they register through it and make their first deposit, you'll receive a bonus. The bonus amount and terms depend on the active promotion, so check the Promotions page for the latest details. The bonus is typically credited to your account within 24 to 48 hours of your friend's first deposit being confirmed. The maximum number of referrals allowed per account is also listed on the Promotions page.

Withdrawals at Seria are typically processed very quickly after a win. Once your account is fully verified (KYC), withdrawal requests to Mobile Pay, Nagad, or Rocket are usually completed within 1 to 30 minutes. During peak hours or for larger amounts, processing may take up to 1 business day. If your account verification is incomplete, additional time will be required. Complete your KYC before your first withdrawal — all future requests will be processed faster. If you experience any delays, please contact our support team.
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Play Responsibly — Seria Is Always Here for You

Enjoy betting within your limits. Use Seria's Responsible Gaming tools and keep the fun in the game.

Deposit Limit — Free of Charge Self-Exclusion Feature 24/7 Support

If you need help: support@seria.bet

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