Seria Bet FAQ — All Your Questions Answered

Yes, there are several ways to take a break on seria without fully deleting your account:

• Cooling-Off Period (1–42 days): You can set this yourself from the "Responsible Gaming" section in Account Settings. You won't be able to place bets during this period, but your account will remain active.
• Self-Exclusion (6 months – 5 years or permanent): support@seria.betEmail us at and let us know your preferred duration. Your account will be suspended within 24 hours.
• Permanent Closure (Delete): To permanently close your account, send a verified request to the same email address. This action cannot be undone.

Any balance in a suspended account remains safe. Contact support to reactivate it — or it will resume automatically once the cooling-off period ends.

Seria supports several local payment methods to make things easier for Bangladeshi users:

• bikash: Both deposits and withdrawals are supported. Minimum deposit is ৳200, minimum withdrawal is ৳500.
• Nagad: Deposits and withdrawals are supported. Minimum deposit ৳200.
• Rocket (Dutch-Bangla): Both deposits and withdrawals are supported — especially convenient for Dutch-Bangla Bank users.
• Bank Transfer: Direct bank transfer is available for large transactions. KYC must be completed beforehand.
• Visa/Mastercard: Deposits are also accepted via international cards.

Mobile banking transfers typically arrive within 1–30 minutes. Bank transfers may take 1 business day. Seria does not charge any transfer fees.

Seria offers a wide range of betting options for cricket. The main markets are:

• Match Winner: Which team will win — the simplest and most popular bet.
• Toss Winner: Bet on which team will win the toss.
• Total Runs (Over/Under): Whether the total runs will be above or below a set number.
• Runs at First Wicket: A bet on how many runs will be scored before the first wicket falls.
• Top Batsman/Bowler: Which batsman will score the most runs, or which bowler will take the most wickets.
• Live Betting: During a live match, odds update after every ball — for example, whether the next ball will be a six.

To place a bet: Log in → go to the "Sports" menu → select "Cricket" → choose your preferred match and market, enter the amount → click "Confirm Bet". Minimum bet is ৳50.

You can update your mobile number and other profile details on Seria. However, due to identity verification requirements, the process follows a few standard steps:

1. Log in to your account Then click the profile icon in the top right.
2. "Account Settings" Or go to the "Edit Profile" button.
3. You can directly edit your name, date of birth, or email — make the changes and hit "Save".
4. Change Mobile Number: This cannot be done directly — for security reasons support@seria.bet- send both the old and new numbers along with a photo of your National ID. The support team will update the number within 24–48 hours and send a confirmation SMS.

Important: Your name and date of birth cannot be changed after KYC verification is complete. Please make sure you enter the correct details at registration.

Seria displays odds in decimal format — the most widely used format across Asia, including Bangladesh. The calculation is straightforward:

Winnings = Stake × Odds

Example:

• You bet ৳1,000, odds 1.85 → Potential win: ৳1,000 × 1.85 = ৳1,850 (৳850 profit).
• ৳500 bet, odds 2.40 → Potential win: ৳500 × 2.40 = ৳1,200 (৳700 profit).

What do low odds mean? Odds between 1.01 and 1.50 mean that team is heavily favored to win — but the payout is lower. Odds of 3.00 or higher indicate an underdog — higher risk, but a bigger reward if they come through.

In live matches, odds change every moment. The odds displayed at the time you place your bet are final.

No. Minimum Age to Open an Account on seria 18 years. This is part of international licensing requirements and responsible gaming policy.

Users aged 16 or 17 cannot register on seria. Any attempt to do so will be flagged during KYC verification and the account will be cancelled.

How is age verified?

• Your date of birth is collected at the time of registration.
• Before your first withdrawal, you'll need to submit a National ID (NID), passport, or birth registration certificate.
• If your age cannot be confirmed during KYC verification, your account will be permanently closed.

It is the responsibility of adults to ensure that underage family members do not access Seria's platform. To learn more, Responsible Gaming Read the page.